FAQ

HOW DO I KNOW WHICH SIZE POT TO BUY?

There are two different size pots, we have a small pot (S) which is 200ml and a medium pot (M) which is 250 ml. We have given a rough guide on the ages below however this can change depending on the babies size and gender.

(S) Small pots: 8 months - 2 years

(M) Medium pots: 2 years - 5 years 

HOW MUCH DOES EACH POT COST? IS THERE A MINIMUM ORDER?

(S) Small pots: £4.19 

(M) Medium pots: £4.49

There is a minimum order of 8 pots.

HOW OFTEN WILL THERE BE NEW MEALS?

Every month we will add one or two new meals and swap them in for the original ones. We want as much variety as possible and want to make the most out of the seasonal vegetables.

WHEN WILL THE POTS BE DELIVERED?

The pots are delivered every Friday, in time for the weekend. As we need time to order the vegetables and cook the meals we ask everyone to order by midnight on Tuesday for deliveries that week.

CAN THE POTS GO IN THE MICROWAVE/ OVEN?

Yes the pots can go in the microwave. The pots can also go in the oven but make sure it is no hotter than 120 degrees. Alternatively transfer into an oven proof dish and then heat at 180 degrees.

WHY WOULD I CHOOSE A REGULAR SLOT OVER A ONE TIME PURCHASE?

If you choose a regular slot you don’t have to keep remembering to order every time and so you’ll have one less thing to worry about. 

IF I GET A REGULAR DELIVERY CAN I CHOOSE THE MEALS?

Yes you can log into your account and change which meals you get for every order. Make sure you do this before your next order is placed, because once this happens, the meals are set. You will receive an email 3 days before you're charged to give you time to change them. 

You are always charged on a Monday. 

HOW DO I SWAP THE MEALS IN MY ACCOUNT?

It's really easy, you can either just press swap meal and choose a different meal. You can add meals or you can press 'Edit all Meals' and then plus and minus the different meals until you have what you want. 

HOW DO I CHANGE MY ORDER DELIVERY DATE IN MY ACCOUNT?

Log into your account and there is a green button in the bottom left hand corner that says 'Change Shipment Date', just click this and choose which Friday you would like your next meals delivered. 

CAN I PAUSE OR CANCEL MY SUBSCRIPTION?

Yes you can skip the next order or you can just choose a delivery date in a few months if you would like to pause for a few months.

There is also a cancel subscription button in your account in the bottom right hand corner. 

IF IM ON A REGULAR DELIVERY WHAT HAPPENS WHEN THE MEALS CHANGE?

The meals will change occasionally, with new dishes coming out each month. We will swap dairy free meals for new dairy free meals so you won't have to worry about this. 

If we change the meal we will let you know and we will give you time to change this for another meal if you are not happy. 

WHAT IF MY CHILD HAS INTOLERANCES?

There are gluten free and dairy free meals and so you can check the ingredients and order these ones if you need to. We usually try to have 4 dairy free options on the menu each month.

WHAT IF MY CHILD DOESN’T LIKE ONE OF THE MEALS?

Babies and young children aren't going to like everything you give them, especially the first time they try it. It can take 10 tries to get them to learn a new taste. However, if your child is constantly rejecting something then choose another meal that you know they like instead.